OWT is different. We can say that all we want but be sure to ask around and you will see why we have been around so long.
Here are a few reasons why OWT IS different:
Experience. OWT was the first Internet Service Provider (ISP) in the Tri-Cities and is still the best! Since 1994 we have been offering the highest possible quality service and our experience is second to none.
Quality. OWT was the first to offer digital services in the Tri-Cities and has continually reinvested to ensure the highest quality. Over a dozen different servers to provide high reliability and our high-tech telecommunications room keeps everything running cool for maximum reliability. Our systems are monitored by on-call staff 24 hours a day year round.
Availability. Busy signals and network slow-downs are never good. We aren't trying to squeeze every last bit out of our network so it will be there when you need it.
Technical Support. Our quality technical support is available 8AM to 7PM Monday thru Friday. We have plenty of phone lines and technicians to handle your questions and have after hours voice mail as well as extensive online support to assist you when we can't. Our technicians have extensive Windows and Macintosh experience. Whether you need help with a virus issue or just can't remember how to delete a bookmark - we're here to help.
Computer Repair. Sometimes it just isn't a configuration thing or a network problem and your computer is just on the fritz. OWT can offer cost-effective repair for both software and hardware related issues along with configuring all of your network devices. The convenience of one-stop computer service can't be beat.
Community. We are locally owned and only have an office here in the Tri-Cities. We care about the community and our reputation within it. We can help you not just sell something to you.